| Chaparral Wins 18th consecutive CSI Award. The coveted Customer Satisfaction Index (CSI) awards are announced each year at the Miami Boat Show, recognising manufacturers who are committed to customer satisfaction and long term continuous improvement. Competing in three boat categories including sterndrive bowriders, fiberglass outboard boats, and ski/wake/surf boats, Chaparral took home awards in all of them. “It is a profound honor to be recognized for excellence in customer satisfaction across all the segments of boats we build,” said Ann Baldree, Senior Vice President, Chaparral Boats, Inc. “This achievement reflects our unwavering commitment to providing exceptional experiences for our customers worldwide. We extend our heartfelt gratitude to our dedicated employees, valued vendor partners, and remarkable dealer network who have made this possible.” Measured independently, manufacturers must achieve a customer satisfaction index score of 90% or higher with their new boat owners over the past year to qualify for the award. With not all manufacturers meeting this rigorous standard, receiving this award is a notable achievement for Chaparral. Robalo also won CSI awards for the 16th consecutive year. Aussie Boat Sales is proud to represent these amazing brands and look forward to extending our high levels of service to you. |
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